Privacy Practices in Fargo, North Dakota

Details We Collect When You Request Plumbing Service

Last updated: October 2026

When you contact North Dakota Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the address where service is requested. We also receive details you choose to share, such as the pressure problem you have noticed, preferred appointment times, and information entered in a website form.

If you schedule a visit, we may keep appointment and service details needed to respond to your request and maintain a record of the work. Our website may collect basic technical information through analytics, such as pages viewed, approximate device or browser details, and how visitors use the site.

This helps us understand site performance. Please avoid sending sensitive personal or financial information through a general contact form. Information collected depends on how you contact us and what you provide.

How We Handle Your Service Information

We use the details you provide to respond to questions, assess a low water pressure request, arrange appointments, and communicate about arrival times or service updates. Appointment and job information can help us prepare for a visit and keep accurate service records. Where payment is due, relevant information is used to process the transaction through an appropriate payment service.

We may also send service reminders or follow-up messages related to work you requested. Website analytics help us see whether pages function properly and which information visitors find useful.

We do not sell your personal information. We limit its use to operating the business, communicating with customers, maintaining records, and meeting applicable legal or business requirements.

If you do not want nonessential follow-up messages, contact us using the details in the rights and contact section.

Services That Help Run Our Website and Appointments

North Dakota Plumbing Pros may rely on third-party tools in categories such as scheduling, payment processing, and website analytics. These services help us manage appointment requests, handle transactions, or understand basic website use. When information is handled by one of these providers, that provider’s own privacy policy and practices may apply to its services.

We do not name a specific provider here because the tools used may change. We aim to share only the information needed for the relevant task, such as details required to arrange a visit or complete a payment.

A third-party service may process information under its own terms, which we encourage you to review when using that service. This page describes our general use of these tools; it does not replace the privacy terms published by an outside provider.

Cookies for Site Function and Basic Measurement

Our website may use cookies or similar browser storage for basic functionality and analytics. Functional cookies can help the site work as expected, while analytics cookies provide general information about how visitors use pages. We do not use cookies for advertising tracking.

You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies and choose whether to accept them in the future.

Blocking cookies may affect some site functions, though you can still contact us by phone or email. If you use a different device or browser, you may need to set your preferences there as well.

Browser controls are managed by your browser provider, and their settings may change over time. Our use of cookies is limited to the purposes described in this section.

How Long We Keep Customer Records

We keep service records for as long as they are reasonably needed to document work, address warranty matters, and meet legal or compliance requirements. The appropriate period can depend on the type of record and the circumstances of the service. Contact form submissions are generally retained while we review and resolve the request, with relevant details kept if they become part of a service record.

When information is no longer needed for these purposes, we may delete it or remove identifying details, subject to applicable recordkeeping requirements. You may ask us to delete information, but some records may need to be retained for a required business or legal reason. We take reasonable steps to handle stored information appropriately, while recognizing that no method of electronic storage can be guaranteed to be completely secure.

Request Access, Corrections, or Deletion

You may ask to access personal information we hold about you, request a correction, or ask us to delete it. To make a request, contact North Dakota Plumbing Pros by phone at (877) 773-0781 or email [email protected]. You may also write to Meadowlark Office Building, 503 7th Street North, Fargo, ND.

Please tell us enough to identify the information and understand what change you are requesting. We may need to verify your identity before responding.

Some information may have to remain in our records where it is needed for service documentation, warranty matters, or legal and compliance obligations. We will review your request and explain if we cannot complete it in full.

These contact details can also be used for questions about this privacy notice or how information connected with a service request is handled.